1. Introduction

Realeo, Inc. is located at 1721 Plano Parkway, Ste 125, Plano, TX 75075. Your privacy is important to us. This Privacy Policy outlines how Realeo, Inc. collects, uses, and protects your personal information in accordance with applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), California Consumer Privacy Act (CCPA), and other relevant regulations.

For any privacy-related queries, please contact us at privacy@realeo.com or (888) 732-5361.

2. Information We Collect

Personal Information Categories: We collect the following categories of personal information:

  • Identifiers: Name, address, email address, phone number, Social Security number, driver’s license number.
  • Commercial Information: Transaction records, property records, purchase history, and mortgage information.
  • Internet Activity: Browsing history, search history, and interactions with our website.
  • Geolocation Data: Physical location data.
  • Professional Information: Employment information and professional history.
  • Inferences: Preferences and characteristics inferred from other collected data.

Sources of Information: We collect personal information from:

  • Directly from you through forms, applications, and communications.
  • Third-party service providers, such as financial institutions, real estate agents, and insurers.
  • Public records and government agencies.
  • Our website and online services.

3. Use of Personal Information

We use personal information for the following purposes:

  • To provide title services, process transactions, and issue title insurance policies.
  • To verify identities and conduct due diligence.
  • To comply with legal and regulatory requirements.
  • To improve our services and customer experience.
  • For fraud prevention and security purposes.
  • To communicate with you regarding your transactions and our services.

4. Sharing of Personal Information

We may share your personal information with:

  • Service Providers: Companies that provide services on our behalf, such as IT support, payment processing, and legal services.
  • Financial Institutions: Banks and mortgage lenders involved in your transaction.
  • Government Agencies: Entities that require information for legal compliance.
  • Legal Authorities: When required by law or to protect our rights and interests.

We share personal information for business purposes such as transaction processing, fraud prevention, and legal compliance.

5. Your Rights and Choices

Access and Deletion Requests: Depending on your state of residence, you may have the right to request access to your personal information and to request its deletion, subject to certain exceptions. To exercise these rights, please contact us at privacy@realeo.com or (888) 732-5361.

Realeo, Inc. will never sell personal information.

6. Data Security

We implement a variety of security measures to protect your personal information, including encryption, access controls, and regular security assessments. We strive to maintain the confidentiality, integrity, and availability of your information.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on our website, and the effective date will be updated accordingly. This policy was last updated on 06/27/2024.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at privacy@realeo.com or (888) 732-5361.